Which approval is ageing?
See elapsed time, the payer, the missing note and the staff member following up.
For Private healthcare operations teams
Build a healthcare operations app around pre-authorisations, multi-branch tasks or incident actions. Choose the roles, escalation rules and information each team sees.
You choose how it works. Plans start at $29/month.
Eight requests need action today
The work around patient care
Clinical systems record care. Operations teams still coordinate payer responses, branch tasks, stock requests and incident actions across calls, inboxes and chat. Build focused queues for the work that must move between people and locations.
See elapsed time, the payer, the missing note and the staff member following up.
Route requests by branch, department, urgency and the evidence needed to close them.
Keep the review, assigned action and closure evidence together for follow-up.
What you can build
Choose what enters each queue, who handles it and what information each role can see.
Choose the stages, documents, owners and follow-up dates your team needs.
Assign operational work by branch, department, priority and due date.
Define categories, review steps, actions and closure evidence.
Decide what branch teams, reviewers and managers can see and update.
A strong first app
For many providers that is pre-authorisation follow-up. Choose your payer stages, required notes, escalation times and ownership rules, then give branch and central teams the right view of the same queue.
Built around care operations
Build the operational workflow your current systems leave to people: payer follow-up, branch tasks or incident actions. You choose the roles and information used in each.
Pre-authorisations
Operations
| Reference / service | Waiting | Owner | Next action |
|---|---|---|---|
| PA-4821 · Imaging | 3 hrs | Mercy | Payer follow-up |
| PA-4827 · Procedure | 1 hr | David | Clinical note due |
| PA-4830 · Admission | 25 min | Anne | Review response |
Branch tasks
Operations
| Task / branch | Priority | Owner | Status |
|---|---|---|---|
| Stock count · Kilimani | High | Lucy | In progress |
| Roster check · Westlands | Normal | James | Review |
| Equipment log · Karen | Normal | Faith | Due today |
Incidents
Operations
| Incident / branch | Reported | Reviewer | Status |
|---|---|---|---|
| INC-118 · Westlands | Today | Quality | Reviewing |
| INC-114 · Kilimani | 2 days | Operations | Action due |
| INC-109 · Karen | 5 days | Manager | Verify closure |
Build and run it on KasiLabs
From
$29per month for one live appStarter gives your team the tools to create, review, publish and improve one live app. You define the workflow and can keep changing it as the work changes.
Build my approval and branch appWhat you can do
Start with an operational workflow such as pre-authorisations, branch tasks or incident follow-up.
Yes. Choose the locations, departments, fields and permissions used by each role.
Your team can review and improve the fields, stages, rules and views as the work changes.